Pre-Authorized Jewelry Repair Service


Pre-Authorized Jewelry Repair Service

from 25.00

This listing is for the order of a preauthorized repair or remake of your DNA Keepsake Jewelry. The purpose of this listing is to have a previously created piece repaired when the concerning issue is either not at the fault of Sacred Legacy Arts (such as a design error), or the circumstance has arisen outside of our warranty or design policies. 

Please make sure that you follow all of our jewelry care instructions provided both on our FAQ page and in the jewelry care card that arrives with your pieces.  Failure to do so may result in the damage of your jewelry that is not covered under SLA policies and use of our repair service fee will be required for tending to your jewelry. 

***This listing is a PREAUTHORIZED service.***  Please email us at BEFORE placing your service order to describe the nature of your jewelry's condition and ensure that the designer is able to service your repair or remake needs.  

A REPAIR service is for when the entire piece of jewelry is available and just needs fixing or reworking.  

A REMAKE is when a part of your jewelry is missing (such as the stone in a ring) and needs to be recreated. Your designer will inform you on which selection is required for proper attention to your jewelry. 

In the ADDITIONAL INFORMATION section at checkout, please describe what your jewelry piece is, the nature of the issue, and the resolution discussed in your prior authorization conversation with SLA. 

When mailing your design back to us, please write your previous order number and "REPAIR/REMAKE" on the outside of your package. Failure to do this may result in your repair being added to our normal creation queue instead of our expedited repair/remake queue.

By putting this item into your cart and placing an order with Sacred Legacy Arts, you are agreeing to be bound to all of our shop policies, terms, and conditions. Please see FAQ for complete details.

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